DocyLis answers instantly, day or night, in your patients’ own words — books the appointment and sends the WhatsApp confirmation. Your doctors never have to touch a phone.
A demo clinic answers — try booking an appointment as a patient. Calls are recorded.
A demo clinic answers — try booking an appointment as a patient. Calls are recorded.
RiyaNamaste, Sharma Clinic — Riya bol rahi hoon. Bataiye, kaise madad kar sakti hoon?
CallerHello… haan, mujhe kal doctor sahab se appointment chahiye tha.
RiyaJi bilkul… ek second… haan, kal morning 11 baje free hai, ya phir shaam 6 baje — aapke liye kya theek rahega?
CallerHmm… shaam wala theek rahega.
RiyaPerfect! Toh kal shaam 6 baje, Dr. Sharma ke saath — book kar diya. Confirmation abhi WhatsApp pe aa jaayega.
CallerAccha, thank you!
RiyaKoi baat nahi. Aapka din shubh ho!
Riya took the request and booked it — without giving any medical advice.
That's Riya, one of the voices you can pick from — you choose the name, the voice and the manner your patients hear.
of calls to healthcare providers go unanswered on average
go unanswered at medical practices
go unanswered at dental clinics
Source: Invoca healthcare call data, 2021. Industry averages, not a measurement of any one clinic.
Six jobs, one number, zero dropped patients. Every clinical decision still stays with your doctor.
Answers every call in a natural voice that matches the caller — Hindi and English live today, or a mix of both mid-sentence, with 8 more regional languages in beta — and books the appointment while it's still talking, just like your best receptionist.
Knows which complaints your doctors actually see. Someone describing something you don't treat is told plainly, straight away — not booked in and turned away at the door.
Offers times that are genuinely free, then books, moves or cancels — on the call. Two patients can never be given the same slot.
Every conversation arrives in your portal as a transcript, a recording and a one-line outcome — so you can see what was asked and what was promised, without having been there.
Answers the calls that come after you've closed, instead of losing them to the clinic next door.
It books, it answers what your clinic has told it, and it stops there. Anything that sounds like an emergency is escalated to a human immediately.
Each plan gives you a monthly pool of credits for voice minutes. WhatsApp booking confirmations and reminders are included and never draw on it, so every minute below is yours in full. Run out, top up. That's it.
For a solo doctor who keeps missing calls.
5,000 credits · 500 voice minutes / mo
For a busy 2–3 doctor clinic that wants to grow.
10,500 credits · 1,050 voice minutes / mo
For multi-doctor clinics & small hospitals.
22,000 credits · 2,200 voice minutes / mo
Not sure which fits? Build your own setup and see your exact credits →
Enterprise puts every department and branch on one AI front desk — multiple numbers and concurrent lines, scoped and quoted for your organisation.
Clinical calls are always routed straight to you.
Hosted in your region, encrypted, never sold.
Full refund within 7 days if we haven't gone live for you yet.
Nothing changes except who answers the phone.
Something we haven’t covered? drop it on our contact page — a human replies.
Never. It books, reschedules, reminds and takes messages — anything clinical (“what should I take for…”, “is this serious?”) is politely routed to you. That line is hard-coded, aligned with the telemedicine regulations in your jurisdiction (in India, the Telemedicine Practice Guidelines 2020).
No. You keep the number your patients already know — during setup we connect it to your AI receptionist (usually simple call-forwarding from your existing SIM or landline; we walk you through it on WhatsApp). Prefer a fresh dedicated number instead? We provision one for you.
In India, in the Mumbai region — encrypted in transit and at rest, and never sold. Each clinic can see only its own data, and it is processed only by the providers that run the service, all listed in our privacy policy. You can ask us to access, correct or delete it at any time.
Simple maths: a minute of a call uses 10 credits, and WhatsApp confirmations and reminders are included. Your plan refills a monthly pool with every payment; top-ups go into a separate add-on balance that never expires while you’re active — the monthly pool is used first. The portal always translates it into plain language: how many voice minutes you have left.
Usually the same day. You fill a short setup form (timings, consulting hours, languages, escalation number); once your consulting hours are saved we assign your number — straight away when one is ready in our pool — and your receptionist starts answering. Your order page updates itself the moment it’s live.
Cancel any time — no lock-in. If you cancel before your clinic goes live, the first payment is refunded in full; details and timelines are in the refund policy (refunds reach your account in 5–7 business days).